COVID-19 - Resources for Hotels

LAST UPDATED: October 1, 2020

As part of the state's efforts to quarantine people traveling from out of state, the Governor is asking hotels to take an active role.

Information for Travelers Visiting Rhode Island

  • RIDOH requires out-of-state visitors to complete this certificate of compliance with out-of-state travel quarantine/testing requirements and out-of-state travel screening form upon arriving in Rhode Island. Travelers will be required to provide their completed certificate of compliance to their lodging and accommodations upon check-in.
  • If you are traveling to Rhode Island from one of these states with a COVID-19 positivity rate of higher than 5%, you must quarantine for 14 days and self-monitor for symptoms.
  • As an exception, you may provide proof of a negative test for COVID-19 that was taken within 72 hours before arriving in Rhode Island.
  • If you receive a test during your quarantine in Rhode Island and get a negative test result, you can stop quarantining. However, you still need to self-monitor for symptoms of COVID-19 for 14 days, wear a mask in public, and follow physical distancing guidelines.
  • Quarantining for 14 days is always preferred over relying on a negative test result as quarantining is the best way to limit the possibility of spreading COVID-19.
  • RIDOH recommends that people get tested for COVID-19 in their home state, if possible. People visiting Rhode Island from out-of-state can find a place for asymptomatic testing in the list below.
    • The individual being tested or their insurance would be billed for the testing. Rhode Island is not offering free testing to out-of-state travelers at this time.
    • You must quarantine while waiting for a negative test result.

AHLA Safe Stay Protocol

The American Hotel & Lodging Association (AHLA) unveiled its Safe Stay guidelines on May 4, 2020, an effort made in conjunction with major brands like Wyndham, Hilton, Marriott and Best Western to standardize cleanliness. This report outlines baseline hotel practices and procedures meant to protect employees and guests. Find the guidelines here: https://www.ahla.com/safestay

State Guidance on Swimming Pools

The Rhode Island Department of Health (RIDOH) is finalizing emergency regulations regarding the operation of all public pools. Read the current guidelines here

Valet Services Permitted during Phase II

Valet providers must follow RIDOH emergency regulations and the general business guidance and comply with the cleaning procedures, face coverings and sanitization guidelines listed here.

We understand that you have many questions. We’re working on getting answers. Please see the answers to the questions we have right now:

Yes, it is ok for housekeeping to go into rooms to clean. The most useful guidance on cleaning is from CDC on disinfecting your facility if someone is sick . This has cleaning instructions for surfaces and laundry.

Housekeeping staff should wear disposable gloves and a mask.

No. In addition to room service, there are a number of local restaurants that provide delivery options.

We would ask that a hotel inform the local police department if someone isn’t complying.

If a guest is required to quarantine, the hotel guest can leave prior to the expiration of the 14 days, but should be leaving the state and should be told that if the guest is not leaving the state, he/she will be in violation of the quarantine orders.

This list of resources is being provided as a convenience and for informational purposes only. RIHA has not vetted these vendors and/or resources and cannot endorse or recommend any vendor or service over another.