Sub Visual



Monika Zuluaga

Vice President, Membership & Marketing

401-223-1120, ext. 116

Dale's Corner

This blog is written by Dale J. Venturini, President/CEO of RI Hospitality Association (RIHA) and RI Hospitality Education Foundation (RIHEF). Its purpose is to engage RIHA members with current issues and trends.

Education is truly the foundation of success no matter what career path you choose. Some learning is done in traditional classrooms, and more practical experience is gained in the thick of it in a restaurant or hotel kitchen, lodging establishment or tourism businesses alike. No matter what the breakout in traditional versus hands-on, folks who choose a career in our industry are incredibly fortunate to have the on-the-job training that provides transferrable skills to myriad other industries. 

Do you remember when the term STEM first entered the colloquial? That’s when our education system placed a new emphasis on Science, Technology, Engineering and Mathematics; a fantastic evolution in modern thinking. Next, we saw STEM turn into STEAM with the addition of the Arts to its core focus. Most recently, STEAM has evolved into STREAM to include reading/writing (R) as another crucial component of a student’s problem solving and critical thinking.

When applying STREAM to our industry, there might not be readily-made associations, but I assure you, every single letter in that overarching acronym is easily included in multiple facets of the hospitality industry.  The examples are endless which means we are all swimming down STREAM!

A chef preparing your meal employs STREAM in his/her daily routine. Science and reading/writing play a key role in measuring and preparing new recipes; technology is vital to operating ordering systems; engineering is essential in kitchen and equipment layout to maximize efficiency; the arts are imperative to create visual masterpieces that are a delight to a guest’s eye; and math to project food costs and correctly time cooking food.

A tour guide taking visitors on a tour of Newport uses science to explain the habitats and indigenous wildlife of our beautiful coastline; technology to be able to access answers to new questions that guests might have; reading/writing to increase knowledge and take notes on a new tour location; engineering to understand and explain structural formations including historic mansions and docking structures; art to explain why a painting, antique or landscape has historical significance; and math to determine how many folks can be accommodated on any given tour, as well as utilizing time wisely during the tour. 

A hotel’s chief engineer needs science to ensure that the property’s systems, including its pool/spa and HVAC system are all operating properly; technology to trouble-shoot any issues as well as schedule his/her team; reading/writing to provide accurate reports or follow directions for new system implementations; engineering to be versed in all aspects of the mechanics of the building; art to ensure symmetry in room including lighting  and other non-wired fixtures; and math from fixing burst pipes, patching holes in walls, mending tears in carpets to complete renovations, the ability to multiply, divide, add and subtract is crucial.

Some jobs in our industry that you might not necessarily associate with STREAM include, Science: Bakers, Nutritionists, Bartenders, Department of Health Inspectors, Maintenance Personnel; Technology: Web Designers, A/V Specialists, App Developers, Cyber Security Experts, Payroll Processors;
Reading/Writing: Human Resource Personnel, Lawyers, Training & Development Coaches, Data Analysts; Engineering: Architects, HVAC Technicians, Electricians, Plumbers, Mechanical Engineers; Arts: Culinary Management, Photographers/Videographers, Interior Designers, Musicians; Math: Accountants, Buyers, Data Analysts, Bartenders, Pastry Chefs, Payroll Specialists, Sales Managers.

With so much emphasis places on STREAM right now, it’s heartening to know that our industry is definitely part of the process and solution! Effective hospitality personnel need to employ a wide range of skills and abilities and bring that forth into their own unique positions.

One of the wonderful things about being human is that we have an infinite capacity to learn and grow. Embracing new ideas, philosophies and teachings is paramount to continued development, growth and success.

For more information on the RI Hospitality Association’s Training Academy or on any of the classes and educational opportunities we offer, please visit:

Views :
Registered Date :
Trackback :
Article URL :
List of Articles
No. Subject Author Date
40 The Best and Brightest Shine Brightly at RIHA’s Stars of the Industry Event file Monika Jan 15, 2019
Well, we did it again…Rhode Island’s amazing hospitality industry converged on Twin River Casino Hotel to celebrate our best and brightest of 2018. This annual event is truly the highlight of my year, and even though it takes an enormous amo...  
39 ‘Tis the Season of Giving Monika Sep 20, 2018
Hope everyone had a wonderful summer filled with rest, relaxation and rejuvenation and is now raring to go! We are fully in the season of giving – no, not the holidays – but, an even more stressful time of the year, the political season. Now...  
38 That’s a Legislative Wrap! file Monika Aug 16, 2018
After a marathon session of debates and a flurry of votes, Rhode Island’s General Assembly has adjourned for the summer. With hundreds of bills in the mix, the RI Hospitality Association (RIHA) spent countless hours carefully monitoring each...  
37 Summer in New England: Be a Tourist in Your Own Backyard file Monika Jul 05, 2018
When many of us think about summer vacations, we think about jumping on a plane and traveling to a far-off destination. However, for those of us who are fortunate enough to live in New England, there’s no need to venture too far to enjoy som...  
36 Our Next Generation of Culinary Stars: Cooking and Planning Their Hearts Out file Monika Jun 11, 2018
Recently, Providence, RI hosted the National ProStart® Invitational (NPSI), the country’s premier secondary-school competition focused on restaurant management and culinary arts. We had some wonderful judges visit from all over the nation as...  
» Swimming Down “STREAM” Monika May 15, 2018
Education is truly the foundation of success no matter what career path you choose. Some learning is done in traditional classrooms, and more practical experience is gained in the thick of it in a restaurant or hotel kitchen, lodging establi...  
34 The #MeToo Movement is More than a Hashtag file Monika Mar 02, 2018
While the #MeToo movement has become synonymous with the entertainment industry, its reach is far deeper than the bright lights and golden statues of Hollywood. From politics, to business, to manufacturing, to hospitality, the potential for ...  
33 “We are made of star-stuff. Our bodies are made of star-stuff. There are pieces of star within us all.” file Monika Jan 02, 2018
“We are made of star-stuff. Our bodies are made of star-stuff. There are pieces of star within us all.” – Carl Sagan There is no greater honor for me each year then to be part of our industry’s largest celebration! Each November, I look forw...  
32 Paid Sick Leave Passes RI Legislature file Monika Oct 10, 2017
In September, both the Rhode Island House and Senate passed legislation that will require companies to give employees paid sick leave. Although the RI Hospitality Association (RIHA) is generally opposed to mandates that impact the employer-e...  
31 When did ‘Entry Level’ become Negative? file Monika Sep 19, 2017
If there is one theme that has dominated the political landscape in Rhode Island for the last decade, it is without a doubt jobs and the economy. Though we have seen a rise in the local economy since the recession, talk of job creation still...  
30 Taking the High Road – the Road Less Traveled file Monika Jul 24, 2017
Normal 0 false false false EN-US KO AR-SA Dale J. Venturini President/CEO, RI Hospitality Association It is increasingly difficult to take the high road in today’s political climate. And, so few are doing it, but it is critically important....  
29 Paid Sick Leave – it’s Nothing to Sneeze at RIHA May 08, 2017
In Rhode Island and across the nation, we’ve seen a host of legislation introduced by out-of-state special interest groups that have squarely targeted the hospitality industry. From eliminating the federal tipped wage, to raising minimum wag...  
28 Buying Local for the Holidays Monika Nov 15, 2016
The holiday season is fast approaching…from a retail perspective, it seems to come earlier and earlier each year. While I was shopping for Halloween candy this year, I was sidestepping Christmas trees, holiday decorations and specialty choco...  
27 The Cost of ‘Chip’ Cards and Protecting Against Fraud Monika Oct 04, 2016
By Dale Venturini, President and CEO, R.I Hospitality Association  Many of us currently have an EMV credit or debit card – also known as a ‘chip’ card. These safer versions of the traditional magnetic-strip cards were designed to protect co...  
26 Gluten is Not Free in Restaurants file Monika Sep 01, 2016
Dale J. Venturini President/CEO, RI Hospitality Association We all know people who struggle with food allergies. From peanut butter, to shellfish, to strawberries, to dairy, the idea of dining out when one has a food allergy can be an alarmi...  
25 Managing a Better Future file Monika Jun 30, 2016
The hospitality industry is a continuously growing segment of the U.S. economic picture. This year alone, the restaurant industry is expected to realize $783 billion in sales and employ 14.4 million in good-paying jobs, according to the Nati...  
24 Partnerships – They’re Not Always the Obvious Choice file Monika Jun 06, 2016
Dale J. Venturini President/CEO, RI Hospitality Association I’ve written extensively about the need to collaborate with organizations that share the same business interests. Whether a business partner’s mission is within your organization’s ...  
23 How Important is a Proactive Crisis Plan? Your Business Could Depend on it. Monika May 05, 2016
Dale J. Venturini President/CEO, RI Hospitality Association   With the spate of negative media headlines surrounding restaurants that have experienced foodborne or human-contact illness, it is critically important that every eating establis...  
22 Where Have the Teens Gone? file Monika Apr 04, 2016
Dale J. Venturini President/CEO, RI Hospitality Association It used to be that almost every teenager had a job in the hospitality industry. With flexible hours and class-friendly scheduling, our industry was the perfect landing spot for high...  
21 The Real Cost of Foodborne Illness file Monika Feb 02, 2016
Dale J. Venturini President/CEO, RI Hospitality Association Our food supply system, while infinitely safer and better regulated than most other parts of the world, still has its challenges. We’ve all seen the headlines and recalls from E. co...