- About RIHEF
- Hospitality Training Academy Classes
- RI Food Management Training
- Alcohol Server Training
- ServSafe Food Safety Training
- ServSafe Online Classes
- Food Safety Training FAQ
- Chairman's Message
- Board of Directors
- Contribute to RIHEF
- Training Academy News
- Stephen P. Marra Memorial Scholarship
Heather R. Singleton
Chief Operating Officer
RI Hospitality Association
RI Hospitality Education Foundation
401-223-1120, ext. 110
Training Academy News
This information is from RestaurantOwner.com
We've all been disappointed when a good employee announces they've decided to go to work someplace else.
Instead of getting emotional and expressing too much disappointment, wish the departing employee the best and ask if you can stay in touch with them.
The fact is that many new jobs don't work out and it's possible that in three or six months that person may wish they had their old job back. Most people are reluctant to contact a past employer, but would consider coming back IF you make contact first.
Some operators never let a good employee leave without verifying their contact information and contacting them after a few months, "just to see how things are going."
Most ex-employees don't return but occasionally one does and when they do you know exactly what you're getting and they're already trained.
I've heard that returning employees are often even better when they come back because they appreciate their jobs even more after working some place else.
When you lose a good employee, be careful not to burn any bridges.
Try to find a way to maintain contact and someday they may be a valued employee again.
If you enjoyed this Profit Tip, please share your thoughts on Facebook.
Jim Laube & Joe Erickson