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FREE ServSafe De-Escalation Training
Friday, February 27, 2026
at 12:00 AM (EST)
to Monday, July 27, 2026 at 1:00 AM (EST)
www.servsafe.com
400
Seats Remaining
Event Details
FREE ServSafe® De‑Escalation Training — Get Your Team Ready for the World Cup Surge
As Rhode Island prepares for an unprecedented influx of international visitors during the 2026 FIFA World Cup, now is the time to ensure your hospitality team is trained, confident, and ready. Regional matches at Gillette Stadium are expected to draw around 1 million international soccer fans through the Providence metro area, creating extraordinary opportunities — and increased customer‑facing challenges for restaurants and hospitality businesses.
About the Virtual Training
This nationally recognized ServSafe® course introduces the essential skills your team needs to maintain a safe, welcoming environment under pressure. The training covers:
Course Details:
- Situational Awareness: Leahow to spot risks early and maintain a safe environment.
- Safety Policies & Procedures: Understand why operational policies matter for preventing workplace violence.
- Conflict De‑Escalation: Gain techniques for managing difficult customer interactions before they escalate.
- Active Assailant Preparedness: Know what to do in the rare event of an active threat.
- Risk Reduction: Identify red flags connected to domestic disputes or former employees
